FAQ


 

How can I place a special order?

E-mail me at jaxanangel@gmail.com so we can work out the details of what you would like, cost and when it would be ready.   Please put "Special Order Request" in your subject line and add a description of what you would like.  I do require a 50% deposit on all items that are special ordered.  Full payment must be received prior to item/s being shipped.  If I do not receive final payment within 2 weeks of your item being finished, you will lose your deposit and item will be posted for sale at full price.

How can I pay for my items?

I currently accept PayPal.  If you would like to discuss alternate payment options, please contact me.  Please note that I do not ship items until payment has cleared.

What is your return policy?


Refunds will be issued after item is received by me for items returned within 15 days of purchase.  If you are unhappy with your purchase, please e-mail prior to returning the item.

How much is postage?


Postage is $3.00 for the first item and 50 cents for each additional item for items shipped anywhere in the US.  If you are ordering more than 5 items, please contact me so we can adjust the postage.  If you are ordering from outside the US, please contact me before purchasing and I will calculate shipping for you.
 

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